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PrismRoute™

Empowering Businesses with Seamless IT, Security, and Communication Solutions.

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Services

business phone systems (PBX)

In today’s fast-paced world, a professional phone system is essential for smooth communication within and outside your company. At PrismRoute, we offer advanced business phone systems designed to improve your efficiency, streamline operations, and keep you connected no matter where you are. 

Web Browser

Make and receive calls directly through a web application.

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Desktop Applications

Seamless integration for Windows and MacOS.

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IP Desk Phones

Enjoy the classic phone experience with advanced features.

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Mobile Apps

Use your business extension on the go with apps for iOS and Android

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Platforms Features

Flexible Access Across Devices
Stay connected anytime, anywhere with support for multiple platforms, including:

Bronze

$85 / Month

+ a one time set up fee of: $150

1 Phone number

2 concurrent calls

4 extensions

2 digital receptionists - 2 call queues - 2 ring groups

voicemail - link to call - link to chat

No fax numbers

mobile app

Silver

$245 / Month

+ a one time set up fee of: $325

2 phone numbers

5 concurrent calls

10 extensions

5 digital receptionists - 5 call queues - 5 ring groups

voicemail - link to call - link to chat

1 fax number

mobile app - hot desking

Gold

$445 / Month

+ a one time set up fee of: $500

10 phone numbers

20 concurrent calls

30 extensions

10 digital receptionists - 10 call queues - 10 ring groups

Company voicemail - link to call - link to chat

2 fax numbers

mobile app - hot desking

Choose Your Pricing Plan:

General Features

Work From Anywhere,enjoy features like seamless remote working, Direct Inward Dialing (DID), and tools that empower your workforce to stay connected and productive from anywhere

TESTIMONIALS

What people are saying

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A

Whether you're in the office, working remotely, or traveling abroad, your extension travels with you.

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B

Use your business phone system in Europe, Asia, or anywhere with internet access. Assign DID Numbers (Direct Inward Dialing) in different countries so customers can call local numbers while reaching your global support team.

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C

Empower your remote workforce to stay connected and productive with full access to the phone system from home or on the move.

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Advanced Features

Leverage advanced features such as Hot-Desking, Call Transcripts, Voicemail Management, and Concurrent Calls to enhance communication efficiency and streamline your workflow

Hot-Desking

Share workstations with ease. Simply log in to any phone in the office, and your extension follows you.

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Call Recording

Record all calls for training, quality assurance, or compliance purposes.

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Call Transcripts

Automatically generate text transcriptions of recorded calls for easy reference and documentation.

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Voicemail Management

Receive and manage voicemails directly from your email inbox.

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Concurrent Calls

Handle multiple simultaneous calls with a single business number. Start with 10 concurrent calls and scale up as needed.

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Global Capabilities

Establish global support centers, manage scalable concurrent calls, and ensure emergency service compatibility with ease.

Support Centers Anywhere

Establish a support center in another country effortlessly. Use local DID numbers to create a seamless connection for your customers, ensuring round-the-clock availability regardless of time zones.

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Call Control and Scalability

Manage outbound calls with ease by displaying a single primary number while supporting up to 10 or more concurrent calls. Scale your call capacity as your business grows without disruption.

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mergency Services Compatibility

Our systems ensure reliable access to emergency services in the US and Canada (911) and the UK (999).*

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*Emergency Location

* Proper address and name verification are required to comply with local regulations, ensuring your business is always prepared for critical situations.

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 phone systems FORM

This form is designed to gather important information about your business's phone system needs. By filling out this form, we can better understand your requirements, helping us recommend the best phone system solution tailored to your company's communication needs. Whether you need a simple setup or a more advanced system with multiple features, this form ensures that we provide a solution that fits your business

Cloud Phone System Consultation Form

Form Number : V4378 Rev:2025V801.001

Note: All information is transmitted securely, with additional layers of protection applied to certain fields to ensure your data remains safe. Please refer to our Privacy Policy for more details.

(Fields will be displayed based on your selections.)

For the best experience, we recommend filling out the forms on a desktop.

We do not sell or share your data for advertising purposes. Your information is handled with the utmost care and used solely to provide and improve our services.

What is a Business Phone System? 

A business phone system is much more than a traditional telephone line. It includes powerful tools like:

Call Routing: Greet callers with a professional menu such as “Press 1 for Sales, 2 for Support.” Automatically direct them to the right department without delays.

Call Queues: Manage high call volumes by placing callers in a queue until your team is available, ensuring no call is missed.

Ring Groups: Route incoming calls to multiple phones at once, so the first available team member can answer. Ideal for collaborative departments like customer support.

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