PrismRoute™
Empowering Businesses with Seamless IT, Security, and Communication Solutions.




Services
business phone systems (PBX)
In today’s fast-paced world, a professional phone system is essential for smooth communication within and outside your company. At PrismRoute, we offer advanced business phone systems designed to improve your efficiency, streamline operations, and keep you connected no matter where you are.
Web Browser
Make and receive calls directly through a web application.

Desktop Applications
Seamless integration for Windows and MacOS.

IP Desk Phones
Enjoy the classic phone experience with advanced features.

Mobile Apps
Use your business extension on the go with apps for iOS and Android

Platforms Features
Flexible Access Across Devices
Stay connected anytime, anywhere with support for multiple platforms, including:
Bronze
$85 / Month
+ a one time set up fee of: $150
1 Phone number
2 concurrent calls
4 extensions
2 digital receptionists - 2 call queues - 2 ring groups
voicemail - link to call - link to chat
No fax numbers
mobile app
Silver
$245 / Month
+ a one time set up fee of: $325
2 phone numbers
5 concurrent calls
10 extensions
5 digital receptionists - 5 call queues - 5 ring groups
voicemail - link to call - link to chat
1 fax number
mobile app - hot desking
Gold
$445 / Month
+ a one time set up fee of: $500
10 phone numbers
20 concurrent calls
30 extensions
10 digital receptionists - 10 call queues - 10 ring groups
Company voicemail - link to call - link to chat
2 fax numbers
mobile app - hot desking
Choose Your Pricing Plan:
General Features
Work From Anywhere,enjoy features like seamless remote working, Direct Inward Dialing (DID), and tools that empower your workforce to stay connected and productive from anywhere
TESTIMONIALS
What people are saying

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A
Whether you're in the office, working remotely, or traveling abroad, your extension travels with you.

B
Use your business phone system in Europe, Asia, or anywhere with internet access. Assign DID Numbers (Direct Inward Dialing) in different countries so customers can call local numbers while reaching your global support team.

C
Empower your remote workforce to stay connected and productive with full access to the phone system from home or on the move.

Advanced Features
Leverage advanced features such as Hot-Desking, Call Transcripts, Voicemail Management, and Concurrent Calls to enhance communication efficiency and streamline your workflow
Hot-Desking
Share workstations with ease. Simply log in to any phone in the office, and your extension follows you.

Call Recording
Record all calls for training, quality assurance, or compliance purposes.

Call Transcripts
Automatically generate text transcriptions of recorded calls for easy reference and documentation.

Voicemail Management
Receive and manage voicemails directly from your email inbox.

Concurrent Calls
Handle multiple simultaneous calls with a single business number. Start with 10 concurrent calls and scale up as needed.

Global Capabilities
Establish global support centers, manage scalable concurrent calls, and ensure emergency service compatibility with ease.
Support Centers Anywhere
Establish a support center in another country effortlessly. Use local DID numbers to create a seamless connection for your customers, ensuring round-the-clock availability regardless of time zones.

Call Control and Scalability
Manage outbound calls with ease by displaying a single primary number while supporting up to 10 or more concurrent calls. Scale your call capacity as your business grows without disruption.

mergency Services Compatibility
Our systems ensure reliable access to emergency services in the US and Canada (911) and the UK (999).*

*Emergency Location
* Proper address and name verification are required to comply with local regulations, ensuring your business is always prepared for critical situations.

phone systems FORM
This form is designed to gather important information about your business's phone system needs. By filling out this form, we can better understand your requirements, helping us recommend the best phone system solution tailored to your company's communication needs. Whether you need a simple setup or a more advanced system with multiple features, this form ensures that we provide a solution that fits your business
What is a Business Phone System?
A business phone system is much more than a traditional telephone line. It includes powerful tools like:
Call Routing: Greet callers with a professional menu such as “Press 1 for Sales, 2 for Support.” Automatically direct them to the right department without delays.
Call Queues: Manage high call volumes by placing callers in a queue until your team is available, ensuring no call is missed.
Ring Groups: Route incoming calls to multiple phones at once, so the first available team member can answer. Ideal for collaborative departments like customer support.