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PrismRoute™

Empowering Businesses with Seamless IT, Security, and Communication Solutions.

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PhoneClouds™ 

PhoneClouds™ is a specialized division of PrismRoute™ IT Solutions, operating as a dedicated department focused exclusively on advanced cloud phone systems and modern communication services. While our new online platform is currently under construction, you can still purchase plans through our existing system. Thank you for your patience and continued support.

What is a Cloud Phone System? 

A cloud phone system, also known as a VoIP (Voice over Internet Protocol) system, lets you make and receive phone calls using the internet instead of traditional phone lines. It works entirely online, meaning you don’t need bulky hardware or a physical phone system in your office. You can use it on your desktop, smartphone, tablet, or even a desk phone—anywhere you have internet access. It’s flexible, cost-effective, and packed with smart features like call routing, voicemail-to-email, and video calling, making it ideal for modern businesses.

At a glance

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🔄 Smart
Call Routing

Automatically greet callers with a professional voice menu like “Press 1 for Sales.” Send them to the right person or department without delay—saving time for both your team and your customers.

👥 Ring Groups and
Call Queues

Distribute calls across multiple team members so the first available person can answer. If all agents are busy, call queues keep your callers on the line until someone is ready—no more missed opportunities.

💬 All-in-One Communication

3CX supports much more than voice calls. Use secure chat, SMS, video calls, and even webinars—all from the same platform. It’s a complete communication hub for your business.

🛡️ Accessible and Secure

With PrismRoute™, your cloud phone system is easy to use and fully managed. Enjoy features like call recording, encrypted conversations, voicemail-to-email, and remote access—while we handle security, setup, and support

Cloud phone systems (PBX)

Powered by 3CX — and More PBX Options

At PrismRoute™, we specialize in deploying powerful cloud phone systems like 3CX—without requiring you to pay for full licenses or high upfront costs. Our tailored plans give you all the advanced features of 3CX—like call routing, voicemail-to-email, video calls, and mobile apps—at a fraction of the typical price.

But we don’t stop there. If you prefer a different system, we also support and install other PBX platforms, including FreePBX, FusionPBX, VitalPBX, Asterisk, and more. Whether you're upgrading, migrating, or building from scratch, we’ll recommend and install the best phone solution for your business.

Platforms Features

Flexible Access Across Devices
Stay connected anytime, anywhere with support for multiple platforms, including:

Web Browser

Make and receive calls directly through a web application.

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Desktop Applications

Seamless integration for Windows and MacOS.

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IP Desk Phones

Enjoy the classic phone experience with advanced features.

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Mobile Apps

Use your business extension on the go with apps for iOS and Android

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General Features

Work From Anywhere,enjoy features like seamless remote working, Direct Inward Dialing (DID), and tools that empower your workforce to stay connected and productive from anywhere

Bronze

$85 / Month

+ a one time set up fee of: $150

1 Phone number

2 concurrent calls

4 extensions

2 digital receptionists - 2 call queues - 2 ring groups

voicemail - link to call - link to chat

No fax numbers

mobile app

Silver

$245 / Month

+ a one time set up fee of: $325

2 phone numbers

5 concurrent calls

10 extensions

5 digital receptionists - 5 call queues - 5 ring groups

voicemail - link to call - link to chat

1 fax number

mobile app - hot desking

Gold

$445 / Month

+ a one time set up fee of: $500

10 phone numbers

20 concurrent calls

30 extensions

10 digital receptionists - 10 call queues - 10 ring groups

Company voicemail - link to call - link to chat

2 fax numbers

mobile app - hot desking

Choose Your Pricing Plan:

TESTIMONIALS

What people are saying

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A

Whether you're in the office, working remotely, or traveling abroad, your extension travels with you.

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B

Use your business phone system in Europe, Asia, or anywhere with internet access. Assign DID Numbers (Direct Inward Dialing) in different countries so customers can call local numbers while reaching your global support team.

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C

Empower your remote workforce to stay connected and productive with full access to the phone system from home or on the move.

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Advanced Features

Leverage advanced features such as Hot-Desking, Call Transcripts, Voicemail Management, and Concurrent Calls to enhance communication efficiency and streamline your workflow

Hot-Desking

Share workstations with ease. Simply log in to any phone in the office, and your extension follows you.

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Call Recording

Record all calls for training, quality assurance, or compliance purposes.

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Call Transcripts

Automatically generate text transcriptions of recorded calls for easy reference and documentation.

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Voicemail Management

Receive and manage voicemails directly from your email inbox.

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Concurrent Calls

Handle multiple simultaneous calls with a single business number. Start with 10 concurrent calls and scale up as needed.

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Global Capabilities

Establish global support centers, manage scalable concurrent calls, and ensure emergency service compatibility with ease.

Support Centers Anywhere

Establish a support center in another country effortlessly. Use local DID numbers to create a seamless connection for your customers, ensuring round-the-clock availability regardless of time zones.

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Call Control and Scalability

Manage outbound calls with ease by displaying a single primary number while supporting up to 10 or more concurrent calls. Scale your call capacity as your business grows without disruption.

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mergency Services Compatibility

Our systems ensure reliable access to emergency services in the US and Canada (911) and the UK (999).*

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*Emergency Location

* Proper address and name verification are required to comply with local regulations, ensuring your business is always prepared for critical situations.

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 phone systems FORM

This form is designed to gather important information about your business's phone system needs. By filling out this form, we can better understand your requirements, helping us recommend the best phone system solution tailored to your company's communication needs. Whether you need a simple setup or a more advanced system with multiple features, this form ensures that we provide a solution that fits your business

Cloud Phone System Consultation Form

Form Number : V4378 Rev:2025V801.001

Note: All information is transmitted securely, with additional layers of protection applied to certain fields to ensure your data remains safe. Please refer to our Privacy Policy for more details.

(Fields will be displayed based on your selections.)

For the best experience, we recommend filling out the forms on a desktop.

We do not sell or share your data for advertising purposes. Your information is handled with the utmost care and used solely to provide and improve our services.

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