PrismRoute™
Microsoft Services
CRM Automation with Microsoft Power Automate
We automate your client communication and CRM updates using Microsoft Power Automate. Get alerts, route tickets, and log client interactions instantly from email or SMS.
Key Features:
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Email/SMS triggers for CRM logging
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Workflow automation
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Integration with Microsoft Teams, Outlook, and 3CX
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Custom flows tailored to your business rules
Manual data entry and delayed responses can hurt your customer relationships. Power Automate lets you automate repetitive tasks—like updating CRM records, sending follow-up emails, or assigning tickets based on incoming emails or texts. It saves time, reduces errors, and ensures no lead or customer request falls through the cracks. Automation means your team can focus on what matters most: customer satisfaction and growth.
Complete Microsoft 365 Migration &
Remote Access Solutions
At PrismRoute™, we specialize in delivering seamless Microsoft 365 migrations and secure remote access solutions tailored to your business. Whether you're moving from an outdated system or transitioning to the cloud for the first time, our team ensures a smooth and secure migration with zero data loss and minimal disruption. We also configure robust Remote Desktop Services (RDS) and VPN networks—powered by trusted Cisco technologies—to give your team secure, anywhere-anytime access to their work environment. From email and file transfers to licensing, automation, and ongoing support, PrismRoute has you covered every step of the way.
Microsoft 365 Migrations
Centralize your files and collaborate in real time. We deploy and configure SharePoint for document management, intranet portals, and department-level workspaces.
Key Features:
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Team Sites and Permissions
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Integration with OneDrive and Teams
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Workflow automation
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Custom branding and policies
Why Microsoft 365 Migrations Matter?
Migrating to Microsoft 365 helps businesses modernize their communication, collaboration, and data management — all in one secure cloud-based platform. With Microsoft 365, your team gains access to powerful tools like Outlook, Teams, OneDrive, SharePoint, and Excel from anywhere, on any device. It improves productivity, streamlines document sharing, and enhances data security with built-in compliance features. Plus, with automatic updates and 24/7 cloud access, your business reduces IT overhead and stays future-ready. Whether you're scaling up, going remote, or simply upgrading from legacy systems, Microsoft 365 is a smart, scalable solution for today’s business needs.
Remote Desktop Services (RDS) & Licensing
Empower your remote team with secure access to their desktops and applications from anywhere. We configure and license RDS environments for businesses of all sizes.
Key Features:
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Setup and installation of Remote Desktop Services (on-prem or cloud)
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Licensing management (RDS CALs)
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Group Policy & security hardening
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Multi-user deployment with load balancing
Why Remote Desktop Services (RDS) Matter?
Remote Desktop Services enable your team to securely access their work environment—applications, files, and desktops—from anywhere in the world. This is especially crucial for hybrid or remote workforces. RDS reduces hardware costs, centralizes IT control, and provides a consistent user experience across all devices. With proper setup, it's scalable, secure, and efficient—helping you support your team while protecting sensitive data.
VPN and Network Security
Our Cisco-based VPN solutions ensure secure and reliable remote connections to your office network. Perfect for businesses that prioritize data integrity and access control.
Key Features:
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Site-to-site and remote access VPNs
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Cisco Meraki, ASA, or Firepower configuration
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Endpoint protection and firewall integration
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2FA/MFA for VPN users
Why VPN and Cisco-Powered Network Security Are Essential?
A VPN (Virtual Private Network) protects your data by encrypting connections between remote users and your internal network. Using Cisco's trusted security infrastructure, we ensure enterprise-grade protection for all your users—whether they’re in the office or working remotely. This helps prevent unauthorized access, data breaches, and cyberattacks while maintaining compliance with industry standards. Reliable VPN access also boosts productivity by enabling secure, seamless connections for your team.
Microsoft SharePoint Deployment
Centralize your files and collaborate in real time. We deploy and configure SharePoint for document management, intranet portals, and department-level workspaces.
Key Features:
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Team Sites and Permissions
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Integration with OneDrive and Teams
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Workflow automation
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Custom branding and policies
Microsoft SharePoint transforms how teams collaborate by providing a centralized platform for document management, file sharing, and internal communication. It eliminates the confusion of multiple file versions and scattered storage by offering structured, permission-based access. SharePoint also integrates tightly with Teams and OneDrive, making it ideal for creating company intranets or department workspaces. It enhances productivity, boosts collaboration, and ensures your data is always organized and accessible.