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PrismRoute™

Empowering Businesses with Seamless IT, Security, and Communication Solutions.

Prismroute
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PrismRoute™

Please fill out the form carefully and answer all questions to the best of your knowledge

For the best experience, please use a desktop computer when filling out the forms

Bronze

$85 / Month

+ a one time set up fee of: $150

1 Phone number

2 concurrent calls

4 extensions

2 digital receptionists - 2 call queues - 2 ring groups

voicemail - link to call - link to chat

No fax numbers

mobile app

Silver

$245 / Month

+ a one time set up fee of: $325

2 phone numbers

5 concurrent calls

10 extensions

5 digital receptionists - 5 call queues - 5 ring groups

voicemail - link to call - link to chat

1 fax number

mobile app - hot desking

Gold

$445 / Month

+ a one time set up fee of: $500

10 phone numbers

20 concurrent calls

30 extensions

10 digital receptionists - 10 call queues - 10 ring groups

Company voicemail - link to call - link to chat

2 fax numbers

mobile app - hot desking

Choose Your Pricing Plan:

TESTIMONIALS

What people are saying

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Client's Name

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Client's Name

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Client's Name

Legal 10DLC & CNAM Registration Form

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  • Client Responsibility for SMS Consent

  • To enable SMS services on your account, you are required to obtain proper consent from your clients/customers. Please ensure the following:

  • Consent Collection:

    • You must collect express consent from your clients/customers, either through an online form (e.g., your website) or a written agreement.

  • No Conditional Services:

    • Consent must be voluntary.

    • You may not offer advantages, discounts, or different levels of service based on whether your clients choose to receive SMS.

  • Ongoing Compliance:

    • Your customers must be informed they can opt out at any time by replying STOP.

    • Standard messaging disclaimers and your Privacy Policy must be communicated clearly.

  • CNAM (Caller Name Delivery) is the feature that shows your business name on the recipient’s phone when you make an outbound call. Instead of only showing your phone number, the person you call will see a short caller ID name, up to 15 characters. This helps build trust and increases the chance that your calls will be answered.

  • CNAM applies only to outbound voice calls within the United States. It does not apply to SMS, and the displayed name may vary depending on the carrier.

Legal 10DLC & CNAM and E911 Registration Form

Form Number: V4344-CN Rev.2024-C001.004

⚠️ Please Read Before Continuing

Before proceeding to the next page, carefully review the information above. This form contains important details about the 10DLC and CNAM registration process, timelines, requirements, and security.

By continuing, you acknowledge that you have read and understood these instructions.

👉 Click “Next” to continue to the form.

What is 10DLC?

10DLC (10-Digit Long Code) is a system created for businesses to send Application-to-Person (A2P) SMS using a standard 10-digit phone number, just like a personal number but with higher reliability for business messaging.

Key Benefits:

  • Local Presence: Use a local number to build trust with customers.

  • Higher Throughput: Send more messages than traditional long codes.

  • Compliance: Required carrier registration ensures delivery and helps block spam.

Mandatory in the U.S.Since March 2021, all businesses sending A2P messages over long codes must register through 10DLC. Unregistered numbers may face filtering, delays, or fines.

Transitioning to 10DLC ensures your business texts are delivered reliably and stay compliant.

10DLC & CNAM Registration Form

Before you begin, please gather the messaging-enabled numbers you have already purchased from PrismRoute™ that you wish to assign to the campaign you are creating.

Please note that carriers and Direct Connect Aggregators (DCA) have implemented additional vetting checks for Brands and Campaigns to support ongoing efforts against fraudulent or SPAM-related messaging.

🚫 Messaging-enabled numbers will not be able to send or receive messages until the 10DLC registration is complete.


This is the full form — you do not need to fill out a separate New User Form if you submit this one.

How the Process Works

  • You’ll first answer a series of required questions.

  • Our team will manually process your 10DLC registration. This usually takes 1–2 weeks.

  • All submitted details will be reviewed carefully. In some cases, we may reach out with follow-up questions.

  • CNAM registration (Caller ID Name) adds an additional monthly fee of $2.50–$3.50 per number.

Important Notes

  • SMS activation is available only for numbers that are:

  • If you have not yet obtained any numbers, please wait until they are provisioned. You may then complete this form, and we will match the registration with your numbers.

  • This service is available only in the United States and Canada.

Note: All information is transmitted securely, with additional layers of protection applied to certain fields to ensure your data remains safe. We do not share, sell, or use your information for any unauthorized purpose. Please refer to our Privacy Policy for more details.

For the best experience, we recommend completing the forms on a desktop device.

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